Methods to verify your SRD payment and other grants, what each outcome means, and when to get in touch with SASSA. First use official channels.
Latest Update: July 2026. Results may be viewed on the web at the official websites of sassa.gov.za or srd.sassa.gov.za or call 0800 60 10 11.
Official Ways to Check Your SASSA Status
Here is where SASSA puts up its application forms. You should use this site for getting your form since it will be the most up-to-date, especially if you are appealing or updating bank details.
Online SRD Portal
Go to srd.sassa.gov.za, click Application Status/Check Status, enter your 13-digit ID number and registered mobile phone number, and click Submit. Suggested if you wish to have all details about SRD.
Save number 082 046 8553, send Status (or Hi) and proceed to do as instructed using your ID number and registration number. Good for times when the website is crowded.
Code USSD (no data required)
1347737#. Based on the phone number provided with your application. No mobile data required. Check the code
Phone number
Call 0800 60 10 11 on weekdays with your identification card in hand. This can assist you with pending applications, appeals, and any other grants apart from SRD.
Main SASSA services / office
For Older Persons, Disability, Child Support, and other social grants, go to services.sassa.gov.za or a SASSA office using your original ID. Not all social grants are available through the SRD portal.
SRD Status vs Other SASSA Grants
These terms are often confused by searchers. Using the wrong portal is one reason for searches to think that the check “failed.”
R370 (SRD)
Social Relief of Distress undergoes evaluation and can be changed from approved to pending or declined as seen above.
SRD Grant Guide →Senior Grants, Grants for the Disabled, Child Support Grants
These grants make use of the services of SASSA through their offices. The website of SRD may not necessarily contain all your grant information related
Grant Types Overview →SASSA SRD Status Codes Explained
The wording might be different depending on the medium. Think of the table as a simple guide for this, and you can find out more about the specific cause and action to take from SASSA.
| Status | What it usually means | What to do next |
|---|---|---|
| Approved | Your eligibility was established during the specified period. Payments continue based on the grant schedule. | Check for dates regarding payments, along with your bank or collection agency. No mediator will be needed. |
| Pending / In Progress | SASSA is still doing document checks or identity checks. | Only wait and then check again after some days. Be careful about SMS messages. Don’t pay any one to expedite the process. |
| Declined: Means Test Failed | The checks made for income or bank inflows did not meet SRD or grant guidelines during that period. | Contact SASSA for the time periods required for reconsideration or an appeal. |
| Declined: Identity Verification | It would not have been able to match your ID number. | If there are any issues with identification at Home Affairs, sort them out, then recheck or reapply. |
| Declined: UIF Registered | You are a claimant or beneficiary of the UIF system as recorded in the linked database. | Determine if you have UIF from the Department of Employment and Labour. Appeal if UIF has expired. |
| Declined: NSFAS Registered | You are considered NSFAS funded throughout the process of evaluation. | If the funding stopped, get evidence from NSFAS and make an appeal. |
| Bank Details Pending | The bank account cannot be verified with your ID name. | Change your banking details on the official SRD website via your own personal account. This will usually take a couple of days to process. |
| Verification / eKYC Required | Further identity checks will be necessary before coming to a decision. | SMS PIN and name surname should be done exactly in the same way as it is written in your ID. |
| Reapplication Pending | There is a need for you to update your personal details or apply for a new period. | Follow the instructions for reappliance as mentioned on the official SRD website. Do not use any other methods. |
For a denial, see SRD appeal process information. For an approval but non-payment, see payment delinquency checklist and payment dates.
Alternative SASSA Status Checker
Use the form below for your convenience. This is not an official SASSA website. If you require assistance with an appeal, banking issues, or a disputed outcome, please visit the official SASSA website.
Tip: The common reasons for receiving a blank answer to your search include ID numbers and phone numbers which are not linked with the application.
Optional SRD Status Checker
Convenience tool – not official. The safest route to take would be www.srd.sassa.gov.za, WhatsApp +27 82 046 8553, USSD *1347737#, or call 0800 60 10 11.
Understanding Your SASSA Status
- Approved:Congratulations, your application has been accepted, and payment is starting.
- Pending:Your application is under consideration
- Declined:Your application is not approved
- Under Review:Additional documents Other documents may be needed
- Schedule of Payments:The payments that are made by SASSA follow a schedule which depends on the last digit of your
- SASSA Card Issues:In case you are experiencing issues with your SASSA card, kindly contact SASSA.
How to Safely Interpret Your SASSA Status
SASSA Status Check (FAQs)
How to Check Your SASSA Status? ▾
To apply for SRD, go to srd.sassa.gov.za, WhatsApp 082 046 8553, USSD 1347737# or call 0800 60 10 11.
Why Is My SASSA Status Still Pending? ▾
“Pending” generally implies that SASSA is still evaluating your application or your documents or means test results. The processing time depends on the kind of grant as well as the workload of the office where you have applied. Re-check after some days and ensure that your phone
SASSA Status Not Approved: What Should I Do? ▾
Look at any reason that is given to you. Some reasons for rejection could be that you failed the means test, you have missing documents, you have a UIF or NSFAS flag, or that there is an error in your identity. It is possible that you might have grounds
SASSA Bank Details Pending: What Does It Mean? ▾
Your bank details could not be verified by SASSA through your ID. Login into the official SRD website, update your bank details with your account that is registered under your name, and wait for some days to see a change in your status.
SASSA Verification & eKYC: What Does It Mean? ▾
At times, SASSA might require proof that you are the person making the application. You will get a PIN sent through SMS, and be required to verify your first and last names that appear on your identification document. Ensure that all information that is entered matches what is on your identity document.
Can This Website Approve or Change My Grant? ▾
No, we are not affiliated to SASSA at all. AllSASSA is only an independent information portal. Here we will tell you how to verify your payments using legitimate methods, give you some common results, and provide you with a free checker option.
Is It Safe to Enter My ID Number Here? ▾
For safe verification, always go through the official means of SASSA. In case you opt to use the unofficial service on allsassa.com, ensure that it is through HTTPS. We do not store your ID or telephone number for future use. Do not give your PIN, OTP, or
SASSA Approved: When Will I Get My Payment? ▾
Approval means you meet the criteria; however, payments will be made in accordance with the schedule set by SASSA. Old Age and Disability Grants are paid early in the month; after that come Children’s Grants; finally comes SRD. See our payments schedule page for more
Where Can I Appeal or Get SASSA Help in Person? ▾
Use the numbers 0800 60 10 11, go to the website sassa.gov.za, or visit the closest SASSA office with your identification document. Our contact details page or our offices page contains helpful information on numbers you can call. Take proof of your application, any rejection letter, or SMS.